Privacy Policy

At Latros AI, we prioritise your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

By using the Latros AI website (the “Site”), you consent to the practices described in this policy.


Who We Are

Our website address is: https://latrosai.com.

Latros AI provides cutting-edge artificial intelligence solutions, digital marketing services, and satellite internet to empower individuals and businesses in Southern Africa.


Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here. After your comment is approved, your profile picture may be visible to the public in the context of your comment.


Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so you do not need to fill in your details again when leaving another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you just edited. It expires after one day.


Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

1. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Your name, email address, phone number, and other contact details when you voluntarily provide them through our contact forms, newsletter sign-ups, or service inquiries.
  • Usage Data: Information about how you access and use the Site, including your IP address, browser type, pages visited, time spent on pages, and other usage details.
  • Technical Data: Device and connection information such as operating system, browser version, and cookies.
  • Communications: Records of your communications with us, including emails and messages submitted through our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Our Services: We use your personal data to process your requests, answer your inquiries, and deliver services you have requested from us.
  • To Improve Our Site: We analyse usage data and technical data to improve the functionality and user experience of our Site.
  • To Communicate with You: We may use your contact details to send you service updates, marketing materials, and other relevant communications (you can opt out of marketing emails at any time).
  • To Comply with Legal Obligations: In some cases, we may be required by law to collect and process your information, such as for tax or regulatory purposes.

3. How We Protect Your Information

We implement a variety of security measures to ensure that your personal data is protected:

  • Encryption: All sensitive data transmitted between your device and our servers is encrypted using Secure Socket Layer (SSL) technology.
  • Access Control: Only authorised personnel have access to personal data, and they are required to maintain confidentiality.
  • Data Storage: We store your data on secure servers with appropriate technical and organisational safeguards to protect it from unauthorised access, alteration, or disclosure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting business, or providing services, as long as they agree to keep your data confidential.
  • Legal Requirements: We may disclose your data if required by law or to protect our legal rights or the safety of others.
  • Business Transfers: If Latros AI is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to improve user experience and analyse website traffic. Cookies are small files that are placed on your device when you visit our Site.

  • Types of Cookies We Use:
    • Essential Cookies: These are necessary for the Site to function properly, such as enabling navigation and accessing secure areas.
    • Performance Cookies: These cookies collect information about how visitors use the Site, helping us to improve user experience.
    • Marketing Cookies: We may use marketing cookies to deliver relevant advertisements to you based on your browsing behaviour.

You can control cookie settings through your browser, but please note that disabling certain cookies may affect the functionality of our Site.


6. Your Data Protection Rights

Under data protection laws, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
  • Right to Erasure: You can request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You have the right to request that we limit the processing of your personal data.
  • Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes.
  • Right to Data Portability: You have the right to request that your personal data be transferred to another organisation or directly to you in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [info@latrosai.com].


7. Third-Party Links

Our Site may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.


8. Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations. Once your data is no longer required, we will securely delete or anonymise it.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our Site with a revised effective date.


10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Latros AI
Email: [info@latrosai.com]


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